Shipping Policy
Once your order is placed, it'll ship within 3 business days (Mon-Fri), sometimes late up to 7 business days due to out of stock. Please allow additional processing and shipping time for weekends and holidays. Each customer will be provided with a tracking number via email, allowing you to follow the progress of your package.
We cooperate with your local company like USPS(US), Royal Mail(GB), AU-Fastway, DHL, FedEx etc to deliver your package.
We will arrange all shipments as soon as possible, thank you for your understanding. Best wishes!
Please refer to the chart below for delivery times!
Hong Kong SAR, Japan, Singapore, United States (57 of 62 states), Australia (5 of 8 states and territories).
Express:Estimated Delivery 7~12 Working Days.
Belgium, Malta, Portugal, Thailand, United Kingdom, France, Germany, Hungary, Poland, Switzerland, Italy, Sweden, Malaysia, United Arab Emirate.
Express:Estimated Delivery 12~20 Working Days.
Austria, Bulgaria, Croatia, Czechia, Denmark, Luxembourg, Netherlands, Norway, Slovakia, Spain.
Express:Estimated Delivery 15~30 Working Days.
Due to the impact of COVID-19, the transportation and delivery of global logistics companies including DHL will be affected and may be delayed. It depends on the extent of the local area being affected by COVID-19 and the response measures of the government and logistics companies to COVID-19. Please stay alert. We have released a related answer about COVID-19, you can click here to view:
TAXES & DUTIES
Customs authorities require that we state the value of your order directly on your package(s). All applicable customs, import duties, fees, taxes, and any other charges are the customer’s responsibility (even if you refuse any shipments upon delivery).
CURRENCY CONVERSIONS
While you can choose your local currency through the Currency Selector at the top of our website, all items are priced and charged in US dollars at checkout. The bank that has issued your credit card determines the exact exchange rate that you will be charged, but it should match closely with the current rate. We are not responsible for any price differences determined by your bank.